Anthem Moving LLC

This company is terrible! Absolutely do not use them. I hired them to move my deceased sister's belongings across the country. When they arrived, the movers demanded an additional $700 beyond what was quoted. The movers "lost" my sister's artwork, TV and stained glass lamp. My claim for the loss of property was denied. When the delivery was made, the driver drove across my neighbor's property, destroying much vegetation. It took several months, calls and emails to finally get compensation for my neighbor's destroyed property. I was told they would send a check for $350. The check received was for fifty dollars less and, get this, when my neighbor attempted to cash the check, it was returned due to insufficient funds. DO NOT HIRE this company.

Move size: Partial Move Service cost: $3073

These people are scam artists. They showed up in rented trucks from Enterprise and U-HAUL. Got 1 truck half loaded and wanted to jack the price from $8700 to $12588. I had a binding quote. He said he couldn't do it for less. I called Adam with whom I had been working. He says there's nothing he can do, guy on site is in charge of move. So I told guy on site, unload my stuff. Suddenly he can do it for amount quoted. But my furniture is now barely getting shrink wrapped. Next to no blankets are used. They're mad, so they're tossing things on the truck. Second day, they show up FOUR HOURS LATE, he tries to get more money again. Then he wants me to leave the Pay To the Order of check line blank! He's nuts!! They tell me they'll be at my home May 3 or 4 but will call me before they leave. No call. I text driver. No response. I call driver on May 4. He says they'll be they May 6 at 9am. May 6 at 9:10 I call. Where are you?, I ask? I have woken him up!! Be there in 30 minutes he says. He shows up 75 minutes later and demands the check before he'll start unloading. He leaves my home with all my property in his two trucks and I have to call the police to get them back and force them to start unloading. Lots and lots of damage. I'll probably never see that paid claim. NEVER, NEVER, NEVER use Anthem. I don't know how they manage to keep their official complaints of the government web site but they are definitely crooks.

Move size: 3 Bedroom Home Service cost: $8700

Amazing job by Anthem Moving! From setting up the delivery over phone and email, to confirmation, to drivers arriving, packing the truck and unpacking to final payment - everyone involved was professional, friendly, honest, efficient and careful. Igor and Vlad were the best movers I could have asked for! they made the move pleasant and easy. I’d highly recommend them for anyone for their move. This was the best moving experience I’ve ever had and I have moved many times. Thank you Igor & Vlad!!

Move size: 2 Bedroom Home Service cost: $2600

This was the most stressful move I ever made. The sales and labor aspects of the business don’t work together. Adam Green made promises he could not fulfill, didn’t inform me when the movers would come, never called me back when promised, raised the price of my move twice and yelled at me over the phone when I complained that the movers wanted to raise the price of my move again upon delivery. He did not listen to the customer. He only gave me excuses and acted unprofessional. When I asked for his superior he told me that he was the manager and when I asked to speak to the owner (of the family owned business) he dared me to contact them to complain. On the labor side things were better but several of my items were damaged upon arrival and some never made the van. I had to pack them up in my car. The arrival team was three and one of them was really rough with the furniture. The delivery team was only two men and has to unpack someone else’s furniture before mine so they could unload which took a while and to help move things along I helped them with some assembly. Jessica and Danny were very understanding and nice. If I could have I would have spoken with them directly instead of going through sales, it would have been a different experience. I will go with a big moving company in the future.

Move size: 2 Bedroom Home Service cost: $5824

STAY AWAY from Anthem! This has been the absolute most awful, horrible, nightmarish experience I’ve ever had with any company ever! I moved from TN to AZ. Days late picking up, I had to push back closing on my house. I had to fly back to return to work so my neighbor had to facilitate the move when they finally did come. My realtor had called a local moving company as a back up to get my stuff put in storage in case Anthem didn’t show up. They said they would be there at 8am, 11am, 3, 5…. They didn’t get there until almost 7pm. My neighbor waited the entire day for them to get there. They claim I had a lot more items than I had said and charged me $2,000 more. I was on the phone with Adam for like 2 hours trying to debate the price increase. He mentioned several times my call had interrupted his family’s dinner, yet didn’t seem concerned at all that they caused me to push back my closing and put my neighbor & my realtor out. I told Adam I no longer trusted this company & was afraid they would lose my stuff. He responded by saying that sometimes that does happen! I asked to speak to the owner so Adam allegedly tries to call the owner. When he got back on the line with me he said the owner told him he was busy and hung up on him. I finally caved and let them move forward, they wrote on the contract my stuff would be delivered in 14 days. 4 weeks later, nothing. I rented a storage unit but by this time I had closed on a new house so I sent an email and told them to just bring my stuff to my new house. To make sure they got the message, I called & spoke to Theo and told him the same thing. Then the driver tells me they are coming Saturday. So I called Anthem and got a woman who told me I would be charged a redelivery fee because I didn’t specify a delivery date. I told her that I spoke to Theo and told him what day to deliver and she said no, I didn’t. She said that it was impossible that Theo would not have noted that, and then she told me that I didn’t call, I just sent an email. I told her I did call, and then read the email back to her where I stated to deliver my stuff on Monday. She said, “well, that email still wasn’t specific enough.” Adam finally calls me and said he “took care of it,” and my stuff would be delivered on Monday. Saturday driver texts me and says, “bye the way, we only take cash.” I called Anthem again and explained that they should have told me I needed cash way before this, because I didn’t have a bank account here yet and had no way to access my cash from Tennessee on that short of notice. The reps asked, “so the driver said he can only take cash?” What the heck? Shouldn’t you know what the accepted form of payment is? And why can you take payment by phone for deposit but not for delivery? There was no communication between the movers and the Anthem reps. Then driver texts me and says they won’t be here Monday, it’ll be later in the week. Then he tells me it’ll be another $600. I called Adam again and said, no, I am not paying anything more. Adam took care of that, and Wed night driver calls me and says they will be here at 8am Thurs. I took the day off work to be there, 2:30 comes around so I call Anthem to find out where they are because I can’t take off anymore days from work. The rep tells me I need to be patient! Seriously?! 4pm movers get here in a U-haul. They deliver a mass of destruction to my house (see photos). The boxes were all torn and smashed in, my desk was completely destroyed, my washer and dryer were banged up, my floor lamp was ruined, my other furniture had scuffs and marks all over it. And they did not deliver either of my bookshelves and I am missing some boxes. They told me the movers would reassemble furniture and hook up my washer and dryer, they didn’t do that. By the time they were finished, I was so livid about the damage to my items that I didn’t even ask them to do those things because I just wanted them out of my house. Worst company and worst experience ever.

Move size: 1 Bedroom Home Service cost: $3200

TLDR; company is not professional, upcharges constantly after initial sale, constant delays, damaged furniture and lost stuff. Use anyone else.

I would recommend using any other moving company. Here is how your potential experience with Anthem Moving will go:

Sales guy will call you, give you the spiel that they can get the job done well and at a price point in your budget. It sounds great! And you need a mover last minute! But trust me, go anywhere else that is also carrier, or better yet rent a uhaul, but packaging materials, a few friends, and move yourself.

If you decide to go through with it, be prepared for a [EDIT] storm. You’ll get less than 24 hours notice for the pick up crew, so if you need to reserve parking, ha good luck! Then they’ll threaten you when they show up about it.

When they finally arrive, the foreman and the crew will not speak English and will upcharge hundreds to move your stuff. They pack it up, goes on truck, and promise it will deliver as soon as possible!

Once they have your stuff, you are screwed! They will say delivery x day, then never call you. You’ll have to constantly call customer service to get any info, but they won’t have it!! They say they’re calling dispatch, a guy David who works for Home Run Moving, so the whole company is a front!! I was given 6 delivery dates before my stuff arrived, with every excuse in the book!

I had my lawyer call and threaten legal action against the company, and my stuff showed up the next day. So the only way to get them to do their job is to threaten legal and police action.

I highly recommend using anyone else! Feel free to reach out with any other questions.

Watch out for Sarah, Adam, James, Danny, all these idiots.

Move size: Studio Service cost: $2700

Excellent service and really nice people to work with. The movers bring a nice touch, and are quick without breaking anything. They wrap up all your furniture up in blankets or shrink wrap and ensure a safe delivery and pack the truck well. They were very accommodating with my dog getting in the way and delivered everything to the rooms we asked them to. The wardrobe boxes are a great touch and made moving clothes super simple. Would definitely use Anthem Moving if/when we move again!

Move size: 2 Bedroom Home Service cost: $3000

After getting out of a long term relationship, I had to move with very little notice and under very stressful circumstances. Anthem Moving Services made my move from Staten Island to Midtown that much less stressful. They were very friendly and patient when I called with my many questions. They arrived on time and the entire process was very professional. They worked quickly and carefully. The movers were very friendly and definitely went the extra mile. It was not the easiest building to move into! I am so happy to have found them. They were able to take one thing off of my plate while I was going through a difficult time. I would definitely recommend them!

Move size: 2 Bedroom Home Service cost: $3500

I recently hired Anthem Moving Services to handle my relocation and I was absolutely surprised seeing how efficient and professional these guys are. From their timing to their skills, everything was top notch. It took the movers such a small time to finish loading everything from my house. Not even a glass was delivered broken. It was just a very satisfying relocation. I will keep calling them till they accommodate me the next time! By the way special thanks to their sales rep!!

Move size: 2 Bedroom Home Service cost: $2500

Anthem Moving moved me a few weeks ago and the move went as I wanted. The moving guys listened to everything I said and followed accordingly. They were smart, efficient, strong and very hardworking. They moved me very smoothly. They delivered on time and there were no damages upon delivery. This moving company has very competitive rates which is an advantage for people like us. I will always use this moving company because they are professional and affordable. It was great!

Move size: 2 Bedroom Home Service cost: $2100